Accessibility statement

Operator and scope

This statement applies to the Hotel Raffl website at www.hotelraffl.com, operated by Tonidandel OHG.

Target standard

The target is WCAG 2.2 at level AA, taking account of the applicable requirements of EN 301 549 and relevant Italian rules. A formal conformance status will only be assigned after all reviews have been completed.

Review status

The source code, key pages, navigation, images, gallery, video, chatbot, mobile layout, metadata and internal links have been reviewed with automated and manual methods. Keyboard tests were carried out in a current browser. A complete manual screen-reader test remains outstanding.

Known outstanding items

• In the external Iperbooking service, essential controls for dates, guest numbers and price calculation are not currently accessible reliably by keyboard and screen reader. Remediation depends on the external provider.
• Manual testing with NVDA in Firefox and Chrome or Edge has not yet been completed.
• The operator must review the legal scope and the details in this statement before publication.

Alternative information

If content or a function is not accessible to you, we will aim to provide the information in a suitable alternative format on request. You may also contact us by telephone.

+39 0471 250194

Review methods

• Automated code and browser checks
• Manual keyboard and focus review
• Responsive review at different viewport widths and zoom levels
• Review of language, metadata, links and structured data