Good to know

Check-In and Check-Out

  • Check-in from 15:00 until 21:00
  • Check-out from 07:00 until 10:00

If you are unable to be present by 21.00 on the day of arrival, please let us know.
Our guests are requested to settle their bill the evening before departure.
Reception is open from 08:30 to 21:30.


Breakfast and Dinner

Opening hours

Breakfast buffet: from 7:00 to 9:30 a.m.

Dinner: from 19:00 to 20:30, our restaurant is closed on Sunday.

Detailed informations

Half board: Our half board price includes salad from the salad buffet and a 3-course menu of your choice (starter, main course, dessert).
Drinks are charged separately.

If your offer does not include half board, you can enjoy it on site for € 29.00 per person per day.



Your dog is very welcome here.
Dogs can be accommodated by prior arrangement at a price of EUR 20.00 per day without food.

Detailed informations

Not all of our rooms are suitable for dogs.
The Hotel Raffl reserves the right to charge for any necessary final cleaning on departure.
We ask for your understanding that dogs are not permitted in certain rooms, some dining rooms and in the garden area.
Dogs must be kept on a lead throughout the complex.
It is strictly forbidden to leave the dog unattended in the room.


Charging station E - Car

Do you drive an electric car? That's a good thing!
You can conveniently charge your Tesla or other electric car at Hotel Raffl.
There is 1 charger available for all electric cars. Power: 10 KW.
We charge Euro 0,60 per KWh.

Detailed informations

Unfortunately, the charging station cannot be reserved in advance.

Prendi il Treno

Bus connection to Bozen/Bolzano

The city bus lines 110, 111 and 112 take you to the city centre of Bolzano and to Bolzano main station in about 20 minutes.
The bus stop is only 150 metres north of our hotel. The stop is called "Via Giovanni Pascoli"

Detailed informations

The buses run until shortly before midnight. After that you have to call a taxi ( Radiotaxi Tel. 0471 981111 )


Sustainable together

Help us to become one of the most sustainable hotels in the region.

  • You bring your bathing shoes from home
  • You reuse your hand & bath towels by hanging them up. Only those on the floor will be changed daily
  • We do not offer plastic bottles. All our drinks are served in glass bottles.
  • We offer high-quality bath shampoo in environmentally friendly cardboard packaging
  • We give you the Museum Mobil Card, so you can use public transport free of charge and in an environmentally friendly way
  • We buy regional products as far as possible
  • We use certified green electricity from hydropower
  • We cool our deluxe rooms and family suites without electricity-guzzling air conditioning
  • You help us to separate the rubbish in your room/suite by using the rubbish bins provided
Nachhaltig BozenNach

Bolzano Card Plus Guest Card

With every stay at the Hotel Raffl you receive the Bolzano Card Plus guest card as a gift.
It allows free travel on all public transport in South Tyrol
(bus, train, cable cars in the region: Rittner Bahn, Jenesien cable car, Kohlern cable car),
admission to over 90 museums (including the Ötzi Museum, Nature Museum, Messner Mountain Museums) and numerous other included services.

One request!

Something is not to your liking: on your plate, in your room, with our services.
Please talk to us if something is bothering you - just like in the old days when there was no internet.
We would prefer to put it right immediately.

Included services

  • Daily, from 7.00 am to 9.30 am, gourmet breakfast buffet with a selection of sausages and cheeses from South Tyrol, organic fruit juices, home-baked bread, tea bar, many types of muesli and cereals, yoghurt, fresh fruit and several home-made cakes.
  • Free car park at the house
  • Luggage storage on the day of departure

Angeld zur Bestätigung, Rechnungsdaten, Bankverbindung und Zahlungsmittel

Angeld zur Bestätigung der Reservierung

Für eine verbindliche Reservierung bitten wir um eine Anzahlung von 30% des Gesamtbetrages bei Buchung mittels Banküberweisung oder Kreditkarte.
Die Reservierung ist gültig sobald sie von uns mit einer Reservierungsbestätigung schriftlich bestätigt wurde.


Tonidandel OHG
St.-Jakob-Str. 218
I-39050 St. Jakob / Leifers (BZ)

Mehrwertsteuer-Nr. : IT02655180210

Empfängercode : M5UXCR1


Bank: Intesa San Paolo
IBAN: IT 06 R 03069 11624 10000 00010 49
Empfänger: Tonidandel Ohg

Überweisungsgrund: Angebots-Nr. und Name


EC-Karte: Maestro,
Kreditkarten: Visa, MasterCard.

Bei Barzahlung gewähren wir 1% Rabatt auf den bar bezahlten Betrag (in Italien sind ab 01. Januar 2023 Barzahlungen bis max. 4.999,99€ erlaubt).
Die Rechnung muss bei Abreise beglichen werden.

General cancellation conditions


There is no right of withdrawal within the meaning of the Consumer Protection Code - nevertheless we grant you the following cancellation conditions:
Cancellations of individual rooms are free of charge up to 14 days before arrival, unless we have already requested a deposit for the reservation *.

In the event of cancellation up to 14 days before arrival, the deposit will be retained as a cancellation fee and will not be refunded. In the event of cancellation from 13 days before arrival until arrival, early departures and late arrivals, a cancellation fee of 100% of the total amount will be charged.

(* Except in the main and high season.)

Local tax

The local tax of € 1.60 is paid per guest aged 14 and over per night in the hotel.
This is a contribution to the preservation of the natural and cultural treasures of our region.

Please note that the local tax may change from 1 January 2024 up to an amount of € 2.50 per person/night.

Hotel Raffl ***

Via S. Giacomo, 218
39050 San Giacomo, Laives
South Tyrol - Italy

+39 0471 250194
+39 0471 052775
VAT number
IT 02655180210

GPS Daten
46° 27' 03” N – 11° 20' 09” E


Copyright © 2016 Hotel Raffl

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